Home Care Frequently Asked Question

Frequently asked questions

What is the cost of In-home services?

Your in-home care fee will be based upon your needs, your budget and the number of hours utilized. To set up an appointment for your FREE individualized assessment please call (229)432-2781.

Is Compassionate Keepers Home Care licensed, Insured and Bonded?

Yes, Compassionate Keepers Home Care is a licensed, Insured and Bonded

Does Compassionate Keepers Home Care provide workers compensation for all caregivers?

Yes, Compassionate Keepers Home Care provides workers’ compensation for all employees.

Will you provide services in an assisted living or nursing home?

Yes, some people find that the help provided by the living facility is not sufficient for their needs. If private hire care is allowed by your living facility, Compationate Keepers Home Health Care Services can meet your needs.

How quickly can home care services begin?

Typically, services can be set up and provided within 48 hours of inquiry. In emergency cases, care may even be provided the same day.

How are caregivers screened and hired for employment with Compassionate Keepers Home Care ?

Each caregiver undergoes a thorough criminal background and driving record check. Individuals must also provide reference, which are checked by our staff before an offer of employment is made. Our caregivers complete ongoing training and competency testing to ensure the safety and best possible care for our clients. Compassionate Keepers Home Care employs only the most competent and caring individuals as caregivers.

How do I arrange home care services with Compassionate Keepers Home Care?

Please call our office at (229) 432-2781. A member of our staff will set up an appointment to complete a FREE Needs Assessment. We will then identify a caregiver who has the specific skillset and availability to assist you. You will be provided with a Service Agreement, which we will review with you. Once you have approved the caregiver, services may begin.
*No long-term contracts required.

What days and times can I receive care? Is care available on weekends and holidays?

Home care services are available 24/7. In-home care can be provided on both weekends and holidays. On-Call is always available to speak with our clients after office hours

Who is eligible for Medicare covered home health care services?

Who’s eligible? If you have Medicare, you can use your home health benefits if you meet all the following conditions: 1. You must be under the care of a doctor, and you must be getting services under a plan of care established and reviewed regularly by a doctor.
2. You must need, and a doctor must certify that you need, one or more of the following.
• Intermittent skilled nursing care
• Physical therapy
• Speech-language pathology services
• Continued occupational therapy
3. The home health agency caring for you must be approved by Medicare (Medicare-certified).
4. You must be homebound, and a doctor must certify that you’re homebound.
To be homebound means the following:
• Leaving your home isn’t recommended because of your condition.
• Your condition keeps you from leaving home without help (such as using a wheelchair or walker, needing special transportation, or getting help from another person).
• Leaving home takes a considerable and taxing effort. A person may leave home for medical treatment or short, infrequent absences for non-medical reasons, such as attending religious services. You can still get home health care if you attend adult day care, but you would get the home care services in your home. Eligibility is also based on the amount of services you need If you meet the conditions above, Medicare pays for your covered home health services for as long as you’re eligible and your doctor certifies you need them. If you need more than part-time or “intermittent” skilled nursing care, you aren’t eligible for the home health benefit. To decide whether you’re eligible for home health care, Medicare defines part-time or “intermittent” as skilled nursing care that’s needed or given on fewer than 7 days each week or less than 8 hours each day over a period of 21 days (or less) with some exceptions in special circumstances. Hour and day limits may be extended in exceptional circumstances when your doctor can predict when your need for care will end.

What services do you provide?

Depending on a patient’s need, we have several services offered such as companionship, meal preparation, light housekeeping, bathing and grooming, live-in support, and you can check our services page for more information.